Network Technician I​/II

About the Role

Uniti is a premier insurgent fiber provider dedicated to enabling mission‑critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber‑based communications services to connect and empower people and businesses.

Uniti's team of Network Technicians are vital members who represent our field operations that connect homeowners, small businesses, enterprise, and carrier partners across the United States. Our Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, they create meaningful connections with customers that build long‑term relationships.
Candidates must reside within a 30‑mile radius of Bentonville, AR. This is a field‑based position that requires working in the field.

• Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment
• Complete post‑installation tests for call processing functionality and AMA testing
• Coordinate central office/network equipment, card/SFP insertions, translations, fiber cross‑connects and inside wiring activities
• Perform OTDR tests and understand results
• Fixed wireless installation and maintenance
• Safely operate and maintain a clean and organized company service vehicle
• Work in both inside and outside environments
• Provide stand‑by and on‑call coverage
• Maintain central office and remotes including routine and preventive maintenance items
• Complete necessary safety training and follow safety standards and regulations
• Report to the Network Infrastructure Local Manager

• Ability to:
  • Perform OTDR tests and understand results
  • Understand CLR/DLR and engineering job packs
  • Distinguish colors in use of color‑coded cable
  • Use equipment with maximum load capacity of 275 lbs.
  • Lift up to 50 lbs. and work aloft
  • Successfully complete required safety training
  • Work assigned schedules and extended hours including day, evening, weekend, and holiday hours
  • Respond to after‑hour callouts
  • Complete battery and generator testing
• Basic technology and math skills
• Valid driver's license and safe driving record
• Knowledge in the following areas:
  • Cyan nodes
  • SONET OC3/12/48 installation, testing, and troubleshooting
  • WDM/CWDM/DWDM installation, testing, and troubleshooting
  • Fiber training
  • Previous central office (CO) training
• Experience with the following vendors/models of transport equipment:
  • Optelian WDM/CWDM/DWDM
  • Juniper
  • Fujitsu
  • Wide Bank DCS
• Experience with the following models/vendors of test equipment:
  • Viavi Smart OTDR
  • Viavi 5800
  • Midtronics battery test set

• Certifications or training directly related to the position
• Two‑year technical degree in computers or electronics, or the equivalent in work experience

Associate's Degree in a technical discipline and 2‑3 years technical/telephony experience; or 4+ years of directly related telephony experience; or an equivalent combination of education and directly related telephony experience. This is a safety‑sensitive position.

Standing continuously: 67‑100% | Walking continuously: 67‑100% | Sitting occasionally: 0‑33%

Driving - Car:
Occasionally: 0‑33% | Van:
Continuously: 67‑100% | CMV:
Occasionally: 0‑33% | Climbing:
Continuously: 67‑100% | Bending:
Continuously: 67‑100% | Crouching:
Continuously: 67‑100% | Pushing‑pulling:
Continuously: 67‑100% | Carrying:
Continuously: 67‑100% | Reaching above head:
Continuously: 67‑100% | Lifting‑lowering >1‑15 lbs:
Continuously: 67‑100% | >15‑30 lbs:
Continuously: 67‑100% | >30+ lbs:
Continuously: 67‑100%

Repetitive hand action - Medium dexterity:
Continuously 67‑100% | Fine manipulating:
Continuously 67‑100% | Operate foot control:
Occasionally 0‑33%

Audio‑visual needs - Hearing:
Continuously 67‑100% | Near vision:
Continuously 67‑100% | Far vision:
Continuously 67‑100% | Peripheral vision:
Continuously 67‑100% | Depth perception:
Occasionally 0‑33% | Color discrimination: 34‑66%

Exposures to - Cold:
Frequently 34‑66% | Heat:
Frequently 34‑66% |…