Production Support

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Outdoor Cap and JUNK Brands is a dedicated organization with a passion for all things headwear. Committed to creating high‑quality products known for our careful attention to detail and craftsmanship. We are seeking skilled individuals to join our team and contribute to the creation of our premium products.

As an essential player, you will play a crucial role in ensuring the efficient and high‑quality production of our products. You will be responsible for operating and maintaining equipment such as measuring tools, heat guns, embroidery and sewing tools, and sewing machines. To be successful in this role, you should be able to follow detailed instructions and contribute to a positive and productive work environment.

• Upholds the company values: acts with integrity, works together as a team, and treats teammates with respect.
• Maintains a clean, organized, and safety‑conscious work area.
• Ability to read and comprehend instructions, short correspondence, and work orders (in English).
• Basic math: add, subtract, multiply and divide in units of measure, using whole numbers, fractions, and decimals.
• Apply common sense to carry out simple one‑ or two‑step instructions.
• Learn quickly, adapt to change, work at a fast pace, keep a positive attitude, and manage multiple deadlines.
• Attention to detail.
• Work with little absenteeism and be available for overtime as needed.
• Perform other responsibilities that may be assigned.

• High school diploma or general education degree preferred, but not mandatory.
• Embroidery, sewing and/or digitizing experience desired, but not mandatory.
• Very basic computer knowledge helpful; use of in‑house programs such as Exenta, Quickturn, Net Suite, Shopify.

• Must be able to stand, sit and/or walk (90% of the day) and occasionally reach, bend, and move inside the facility to move product.
• Fine motor skills required for wrist, hand, and finger use.
• Vision: close visual acuity, color vision, and depth perception.
• Able to hear and effectively communicate with peers.
• Ability to lift/move/pull 10–50 lbs. occasionally throughout the day.
• Moderate noise due to sewing machine operation in a warehouse setting.
• Extreme temperatures: some assignments are in a building with limited climate control.

• OC – QC/Trim, Blocker.
• Responsibilities: trim hats, quality control of embroidered hats, block hats, pack finished hats, and organize workstation.
• Opportunities for advancement to Step 3 and/or Grade 2 Machine Operator.

• Must follow all safety protocols.
• Perform routine housekeeping tasks and safety checks.
• Interpret work orders, paying close attention to all details to ensure product is completed correctly with the highest standard of accuracy and quality and reflects artwork.
• Use proper tools/supplies for each task to ensure safe working conditions and good quality product. Report items that need replacement.
• Contribute to quality control by inspecting materials and finished products. Interpret SOPs and pass only good product. Understand what product can be reworked/corrected and what must be scrapped.
• Prepare and organize for production, confirming that all order requirements are met.
• Inspect and prepare all finished product for shipping (QC, Trim, Package).
• Demonstrate competencies for various machinery/techniques for next level.
• Communicate PASS vs FAIL cap (loose threads, crooked art, bad caps).
• Read PO to match art, cap style, cap color, cap size, cap dim, special instructions, packing instructions.
• Adhere to safety protocols for assigned equipment and all production areas (e.g., turning off heat guns at break).

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.