Senior Manager, Sales , BI & Systems - Sam's Club Member Access Platform; MAP

At Sam’s Club, we are member obsessed. We look to add value to the Sam’s Club membership, and we partner with suppliers to bring unique and exciting values to our members. Sam’s Club Member Access Platform (MAP) is the nexus of the Supplier‑Marketer‑Merchant partnership and is responsible for delivering our suppliers (advertisers) impactful omnichannel member experiences that are married with measurable insights.

This is a unique opportunity to join a fast growing, highly visible team within Sam’s Club. We believe all digital advertising can be targeted and accountable – and we have Sam’s Club first‑party membership sales data to prove it. MAP wins when suppliers invest in digital media to drive growth;
Sam’s and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to fueling Sam’s overall growth strategy.

The role of the Senior Manager, Revenue Operations will play a critical role in driving business insights and enhancing sales performance for Sam's Club MAP. This individual will serve as the voice of sales to finance and executive leadership by translating sales objectives and challenges into actionable insights. You will directly support the sales team. You will be instrumental in creating accurate sales forecasts and identifying potential risks to revenue, while fostering a strong partnership with the finance team.

You will report directly to the Director of Revenue Operations, Sam’s Club MAP, within the centralized MAP Operations team.

• Work directly with sales teams to create a highly accurate sales forecast each quarter. Develop tools including bottoms‑up analyses and models to provide insights into sales performance.

• Provide sales enablement support through transparent views of client spending.

• Partner closely with finance to ensure metrics are shared from a single MAP point of view.

• Identify and raise risks to revenue proactively, developing mitigation strategies in collaboration with sales and finance leadership.

• Manage revenue operations reports and partner with the business intelligence team to enable business teams.

• Develop a deep understanding of our overall business and how our different products and sales investments layer into our broader strategy.

• Define critical KPIs and operating rhythms to help teams manage performance and create operational rigor.

• Serve as the primary point person for our Executive Team on understanding metric movements and trends, providing data‑driven insights.

• Drive improvement in sales reporting, enabling the development of fact‑based insights that in turn bring about enhancement in sales efforts, hence, enabling the achievement of sales targets and objectives as well as the overall objectives and targets of the business.

• Provide the underlying reporting for action‑oriented WBRs and QBRs.

• Support cross‑functional teams with long‑term planning as well as the annual operation plan process by leading the bottoms‑up revenue forecasting with Sales.

• Partner with cross‑functional teams on projects with a focus on improving revenue growth and sales productivity.

• Identify and support alignment of products and buying channel with the appropriate advertisers.

• Partner with Sales leaders to drive team meetings and promote revenue growth.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company‑paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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