National Account Manager

** National Account Manager – Drug, Office & Distributor Accounts
***
* Location:

** Bentonville, AR  The National Account Manager will be directly responsible for driving profitable growth across Fiskars’ Drug, Office Supply, and Distributor channels. This role will develop and execute customer-specific business strategies, strengthen key customer partnerships, identify growth opportunities, and ensure accurate forecasting and execution to support Fiskars’ sales objectives and long-term success.  
** Key Responsibilities
**** Account Leadership & Relationship Management
*** Develop and execute strategic account plans to grow Fiskars’ business across Drug, Office Supply, and Distributor customers.
* Build and maintain strong relationships with key customer decision-makers, influencers, and stakeholders.
* Lead customer business reviews and strategic planning meetings, including executive-level engagement where appropriate.
* Identify, prioritize, and execute growth opportunities through assortment expansion, new item placements, promotions, and distribution gains.
* Lead and manage broker partnerships across customer channels.
* Serve as the primary point of contact for assigned accounts while representing Fiskars as a trusted business partner.
** Sales Forecasting & Business Planning
*** Analyze sales performance, market trends, and customer data to develop accurate forecasts and drive demand planning excellence.
* Partner closely with Supply Chain, Finance, Category Management, Marketing, and Customer Service teams to ensure alignment on business objectives.
* Develop annual business plans and customer growth strategies aligned with Fiskars’ category and corporate priorities.
* Monitor account performance metrics and proactively identify risks and opportunities.
** Account Management & Execution
*** Lead annual line review and assortment planning processes with assigned customers.
* Prepare and deliver compelling customer presentations, business reviews, and growth proposals.
* Drive execution of promotional programs, new product launches, and distribution initiatives.
* Collaborate with cross-functional teams to ensure flawless execution of customer plans and commitments.
* Attend customer meetings, industry trade shows, and internal business reviews to support account growth and relationship development.
** Operational & Administrative Excellence
*** Manage account budgets, trade spending, and customer investments to maximize profitable growth.
* Maintain accurate forecasting, reporting, and account documentation.
* Ensure timely communication and coordination across internal stakeholders to support customer needs and business objectives.
* Monitor inventory levels, service metrics, and operational performance to ensure execution excellence.
** Ideal Candidate Will Possess
*** Bachelor’s degree in Business, Marketing, Management, or a related field.
* 5-7+ years of progressive sales experience managing national retail, wholesale, or distributor accounts.
* Experience calling on Drug, Office Supply, Distributor, or Specialty Retail customers preferred.
* Demonstrated success achieving sales targets, developing customer strategies, and driving profitable growth.
* Strong analytical skills with the ability to leverage customer and market data to inform decisions.
* Proven ability to forecast accurately and manage complex customer businesses.
* Excellent communication, presentation, negotiation, and relationship-building skills.
* Strong cross-functional leadership skills with the ability to influence without direct authority.
* Ability to thrive in a fast-paced environment while managing multiple priorities effectively.
* Proficiency in Microsoft Excel, PowerPoint, and sales reporting tools.
** Preferred Account…