National Account Manager

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

Location:

Bentonville, AR

The National Account Manager will be directly responsible for driving profitable growth across Fiskars' Drug, Office Supply, and Distributor channels. This role will develop and execute customer-specific business strategies, strengthen key customer partnerships, identify growth opportunities, and ensure accurate forecasting and execution to support Fiskars' sales objectives and long-term success.

• Develop and execute strategic account plans to grow Fiskars' business across Drug, Office Supply, and Distributor customers.
• Build and maintain strong relationships with key customer decision-makers, influencers, and stakeholders.
• Lead customer business reviews and strategic planning meetings, including executive-level engagement where appropriate.
• Identify, prioritize, and execute growth opportunities through assortment expansion, new item placements, promotions, and distribution gains.
• Lead and manage broker partnerships across customer channels.
• Serve as the primary point of contact for assigned accounts while representing Fiskars as a trusted business partner.

• Analyze sales performance, market trends, and customer data to develop accurate forecasts and drive demand planning excellence.
• Partner closely with Supply Chain, Finance, Category Management, Marketing, and Customer Service teams to ensure alignment on business objectives.
• Develop annual business plans and customer growth strategies aligned with Fiskars' category and corporate priorities.
• Monitor account performance metrics and proactively identify risks and opportunities.

• Lead annual line review and assortment planning processes with assigned customers.
• Prepare and deliver compelling customer presentations, business reviews, and growth proposals.
• Drive execution of promotional programs, new product launches, and distribution initiatives.
• Collaborate with cross-functional teams to ensure flawless execution of customer plans and commitments.
• Attend customer meetings, industry trade shows, and internal business reviews to support account growth and relationship development.

• Manage account budgets, trade spending, and customer investments to maximize profitable growth.
• Maintain accurate forecasting, reporting, and account documentation.
• Ensure timely communication and coordination across internal stakeholders to support customer needs and business objectives.
• Monitor inventory levels, service metrics, and operational performance to ensure execution excellence.

• Bachelor's degree in Business, Marketing, Management, or a related field.
• 5-7+ years of progressive sales experience managing national retail, wholesale, or distributor accounts.
• Experience calling on Drug, Office Supply, Distributor, or Specialty Retail customers preferred.
• Demonstrated success achieving sales targets, developing customer strategies, and driving profitable growth.
• Strong analytical skills with the ability to leverage customer and market data to inform decisions.
• Proven ability to forecast accurately and manage complex customer businesses.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong cross-functional leadership skills with the ability to influence without direct authority.
• Ability to thrive in a fast-paced environment while managing multiple priorities…