National Account Manager

National Account Manager - Drug, Office & Distributor Accounts

Location:

Bentonville, AR

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!

The National Account Manager will be directly responsible for driving profitable growth across Fiskars’ Drug, Office Supply, and Distributor channels. This role will develop and execute customer-specific business strategies, strengthen key customer partnerships, identify growth opportunities, and ensure accurate forecasting and execution to support Fiskars' sales objectives and long-term success.

• Develop and execute strategic account plans to grow Fiskars' business across Drug, Office Supply, and Distributor customers.
• Build and maintain strong relationships with key customer decision-makers, influencers, and stakeholders.
• Lead customer business reviews and strategic planning meetings, including executive-level engagement where appropriate.
• Identify, prioritize, and execute growth opportunities through assortment expansion, new item placements, promotions, and distribution gains.
• Lead and manage broker partnerships across customer channels.
• Serve as the primary point of contact for assigned accounts while representing Fiskars as a trusted business partner.

• Analyze sales performance, market trends, and customer data to develop accurate forecasts and drive demand planning excellence.
• Partner closely with Supply Chain, Finance, Category Management, Marketing, and Customer Service teams to ensure alignment on business objectives.
• Develop annual business plans and customer growth strategies aligned with Fiskars' category and corporate priorities.
• Monitor account performance metrics and proactively identify risks and opportunities.

• Lead annual line review and assortment planning processes with assigned customers.
• Prepare and deliver compelling customer presentations, business reviews, and growth proposals.
• Drive execution of promotional programs, new product launches, and distribution initiatives.
• Collaborate with cross-functional teams to ensure flawless execution of customer plans and commitments.
• Attend customer meetings, industry trade shows, and internal business reviews to support account growth and relationship development.

• Manage account budgets, trade spending, and customer investments to maximize profitable growth.
• Maintain accurate forecasting, reporting, and account documentation.
• Ensure timely communication and coordination across internal stakeholders to support customer needs and business objectives.
• Monitor inventory levels, service metrics, and operational performance to ensure execution excellence.

• Bachelor's degree in Business, Marketing, Management, or a related field.
• 5-7+ years of progressive sales experience managing national retail, wholesale, or distributor accounts.
• Experience calling on Drug, Office Supply, Distributor, or Specialty Retail customers preferred.
• Demonstrated success achieving sales targets, developing customer strategies, and driving profitable growth.
• Strong analytical skills with the ability to leverage customer and market data to inform decisions.
• Proven ability to forecast accurately and manage complex customer businesses.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong cross-functional leadership skills with the ability to influence without direct authority.
• Ability to thrive in a fast-paced environment while managing multiple priorities…