Communication & Programming Coordinator

Join to apply for the Communication & Programming Coordinator role at Berea College

The Communications and Programming Coordinator manages student-facing and internal office communications; serves as the College’s Navigate Berea Administrator to ensure that the system supports student success as well as communications with students, faculty, and staff related to academic progression, providing support and training to staff and faculty as needed; maintain the SST website; provide technical support to office staff and monitor records and files data entry;

ensure that Navigate Berea serves as a seamless tool for scheduling student-facing meetings; and provide programming support—such as event coordination, communications, and scheduling—for the Office of Student Success and Transition (SST).

• Serve as the EAB Navigate Berea application administrator
• Provide access, training, and technical assistance to users
• Manage the Navigate Berea App content
• Oversee processes related to progress reports, data collection, and assessment
• Serve on the College’s Navigate Berea leadership team to meet and discuss features with the EAB company contact
• Guide the campus in the continued rollout of additional Navigate features, when applicable
• Serve as the primary point of contact for SST-related communications and operations
• Coordinate and manage all student success communications
• Collaborate with the First-Year programming team and Admissions on post-deposit communications to students and families
• Each Fall and Spring Term, organize Dean’s list and graduate list, as well as other academic and technical communications, utilizing Argos (for grade rosters and other data), Canva, and mail merge
• Coordinate communications with internal and external constituents, answer questions, direct individuals to resources, and manage walk-in appointments, phone, email, Microsoft Teams, Zoom, and social media
• Develop content and training materials (electronic and hard copy) and other program materials for the SST website; collaborate with SST staff to optimize the website for clarity and programming purposes
• Coordinate office calendars and scheduling of the SST conference room and common spaces
• Assist with the scheduling of events and appointments, as needed
• Coordinate staff and student appreciation gestures and celebrations

• Collaborate on the assigned lead of SST events, including Summer Connections, orientation, additional transition events, the Emerging Scholars Program, Berea Bridge, intervention programs, and other initiatives
• Attend planning meetings for events and assist with assigned duties as needed

• Train and supervise student workers by developing an organizational structure for the students that support the various functions of SST
• Coordinate the recruitment and hiring of SST student workers
• Support Berea College’s commitments through student supervision, including scheduling, assigning, and approving work; developing students’ workplace acumen and providing tangible work experience
• Develop students about common workplace acumen and give them tangible work experience
• Learn more about the student labor program and requirements on this position see:
  Labor Program Goals

• Bachelor’s degree in communication, education, or a related field required

• Experience working in a higher education setting in a student-facing program or office

• Excellent oral and written communication skills
• Superior interpersonal skills with the ability to work effectively and collaboratively in a fast-paced environment
• Strong organizational skills, keen attention to detail, and capacity to set priorities
• Ability to make decisions autonomously and work independently while managing programs and events
• Ability to maintain strict confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA)
• Deep and genuine commitment to working directly with students
• Ability to work effectively with faculty and staff from across the institution
• Strong familiarity with emerging enrollment software and…