Quality Manager

At RWB, our brands make performance parts that riders and racers trust on the track and the trail. Behind every piston, clutch, and exhaust is a team of machinists, engineers, assemblers, and pros who take pride in getting it right. We're looking for an HR Generalist/Recruiter who wants to be part of that team and help it grow.

This role is for someone who can Lead the development and implementation of a quality management system (QMS) that builds a culture of quality across the manufacturing operation. Drive continuous improvement metrics and programs. Establish quality frameworks, inspection standards, and root cause analysis discipline that support production excellence and customer satisfaction.

• Audit & Compliance — Conduct internal quality audits against customer requirements, ISO standards, and industry best practices. Document findings and corrective actions.
• Quality Manual & Procedures — Establish or refine QMS documentation (inspection procedures, sampling plans, reject criteria, material controls). Ensure all floor staff understand and follow procedures.
• Customer Requirements — Maintain current understanding of customer quality expectations. Translate into plant-specific standards and inspection criteria.
• Supplier Quality — Oversee the review incoming materials against specs. Work with vendors on rejects and trend analysis. Flag chronic supplier issues.
• Documentation
  Documentation
  — Maintain quality records (inspection logs, test data, NCR files, corrective actions) in organized, auditable systems.

• Metrics Dashboard
  Metrics Dashboard — Establish baseline KPIs for your facility: scrap rate, rework rate, first-pass yield, customer rejects, inspection efficiency. Track and report monthly to plant manager.
• Process Control — Implement charting/trending for critical dimensions and characteristics. Identify when processes drift and elevate to Manufacturing Engineer.
• Root Cause Analysis (CAPA) — Lead structured problem-solving on reject trends and customer issues. Assign corrective actions, follow up on closure.
• Continuous Improvement Projects — Partner with Manufacturing Engineer and Manufacturing Manager on CI initiatives that improve yield, reduce scrap, or improve quality metrics.
• Metrics Review — Huddles with operations leads (Assembly Lead, Welding Lead, and Production Lead) and Manufacturing Engineer to review quality data and plan improvements.

• Inspection Team Management — Lead, mentor, and hold accountable quality leads and their inspectors. Set expectations for inspection rigor, efficiency, and floor communication.
• Inspector Training — Conduct or coordinate training on new products, procedures, and measurement techniques. Ensure inspectors understand acceptance criteria and can explain rejects.
• Floor Presence — Spend time on the floor regularly. Review inspection data with leads. Observe processes and quality issues and build relationships with production teams.
• Lean Quality Culture — Partner with Manufacturing Manager to embed quality thinking into daily standup meetings. Help operators understand why quality matters.
• Career Development — Identify high performers among your leads and inspectors. Develop them for advancement (lead roles, floor training, problem-solving leadership).

• Manufacturing Manager — Work together on floor issues. Share quality data that affects production targets. Support CI projects within manufacturing.
• Manufacturing Engineer — Collaborate on process improvements, new product launches, and equipment changes. Flag process capability issues; provide data…