Senior Product Manager, BNPL

Senior Product Manager, BNPL

Clover, a Fiserv company, powers payment services for hundreds of thousands of merchants worldwide. We operate a cloud platform providing payment processing, storage, and collaboration for merchants, application developers, service providers, and our merchants' customers. Our devices and platform form the backbone of millions of payment interactions daily. We are expanding with cutting‑edge solutions like Buy Now Pay Later (BNPL) at the point of sale.

As a Product Manager for BNPL Payments, you manage the suite of BNPL products and integrations that Clover provides to merchants, enabling them to offer flexible payment options. You will expand Clover’s payment capabilities, help merchants increase sales and customer satisfaction, and drive the development, integration into multiple BNPL providers, and commercial launch of BNPL products. You will create compelling product marketing materials, educate sales channels, and contribute to product success.

• Track payments industry trends, standards, and competition as they relate to Buy Now Pay Later (BNPL) solutions, merchant adoption, and consumer behavior.
• Own the product strategy and roadmap for BNPL payment options at Clover.
• Help build business cases for new BNPL products, services, and features.
• Define detailed user stories and requirements for BNPL products and services, focusing on merchant and consumer experience.
• Collaborate with BNPL providers, engineering, quality assurance, operations, and other stakeholders to define, deliver, and maintain the roadmap for robust BNPL payment products.
• Work with marketing staff to effectively package BNPL products and create marketing collateral and other materials.
• Train sales channels on BNPL products and their value proposition for potential merchants.
• Consult with merchants and partners to create combined solutions that effectively integrate BNPL into their operations.
• Analyze merchant and consumer feedback to continually improve the BNPL experience, focusing on ease of use and conversion.
• Define and track KPIs as they relate to merchant adoption, usage, and overall success of BNPL payment products.

• 5+ years of experience in product management, with a focus on payment technologies.
• Degree in Computer Science, Technology, or Business in related fields; MBA preferred.
• Experience with or deep understanding of Buy Now Pay Later (BNPL) solutions and providers.
• Experience with Agile development methodologies.
• Experience creating and nurturing corporate partnerships, especially with payment providers.
• Ability to clearly communicate complex technical specifications to clients and implementation teams.
• Ability to clearly communicate product descriptions, value propositions, and roadmaps to business personnel.
• Capability to analyze data and make data-driven decisions.

An ability to travel locally and internationally on occasion (10%).

$ – $ (These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.)

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
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