Sr. Product Designer

Senior Product Designer – Clover, Fiserv

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. Calling all innovators—find your future ’re a global leader in Fintech and payments, moving money and information in a way that moves the world.

At Clover, we are committed to providing small businesses the tools, technology, and support they need to succeed and grow. As part of Fiserv, we bring a wealth of experience, technology, and industry expertise to our Clover customers.

• Plan and conduct user research, including interviews, surveys, and usability testing to gather insights on user needs, behaviors, and pain points.
• Analyze research findings to inform design decisions and create user personas and journey maps.
• Create wireframes, concept designs, prototypes, and product specifications that effectively communicate design solutions and the rationale behind them.
• Collaborate with the Director of Product Design and other team members to iterate on designs based on feedback and usability testing results.
• Maintain comprehensive design documentation, including annotated design specifications, journeys, product maps, and user flows.
• Participate in design reviews and provide constructive feedback to peers, fostering a collaborative design environment.
• Present design concepts and rationale to stakeholders from across the product triad, effectively communicating the value of user-centered design.
• Stay up-to-date with industry trends, tools, and best practices in UX design, and share knowledge with the team.

• 5+ years of experience in user experience design, preferably in a digital product environment.
• Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field, or an equivalent combination of education, work, or military experience.
• Experience designing products at various stages, in an Agile environment, collaborating with product managers and engineering leads.
• Strong analytical and problem‑solving skills, an evidence‑based approach, comfort participating in a culture that values healthy and constructive debate.
• Excellent written and verbal communication, collaboration and team building skills.
• Skill in quickly understanding customer needs and mental models, observing how they interact with products and defining solutions to address their pain points.
• Experience in planning and conducting user research.
• Proficiency with digital design and prototyping tools, particularly Figma.
• Thorough understanding of the constraints, capabilities, and conventions of designing for iOS, Android, and responsive web applications.

• Fintech/payments domain experience.
• Experience working with AI technology and/or designing AI‑powered products.
• Mastery of advanced features of design and prototyping tools (e.g., Figma Make, Adobe Creative Suite).

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas requiring sponsorship will not be considered.

$ – $ (New Jersey and New York; other states may differ).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation, please contact  Current associates requiring a workplace accommodation should review Fiserv’s Disability Accommodation Policy.

Fiserv does not accept resume submissions from agencies outside of existing agreements. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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