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Lead ITSM & Telecom — Troubleshoot
Job in
Berkeley Heights, Union County, New Jersey, 07922, USA
Listed on 2026-01-06
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A technology company is seeking a Support Lead for ITSM and Telecom in Berkeley Heights, NJ. This role involves leading troubleshooting efforts, conducting root cause analyses, and implementing measures to enhance product reliability. The ideal candidate will have a strong understanding of product support processes and excellent analytical and communication skills. This full-time position allows for impactful contributions to customer satisfaction and continuous improvement initiatives within the support team.
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