Senior OU Tech Partner, North America

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role## The
** Senior Operating Unit Technology Partner North America
** is accountable for the regional Commercial Excellence technology portfolio and ecosystem and implementation of key initiatives. Partnering with the Chief US Chief Customer Officer and the Sales teams, the role owns the end-to-end agenda across strategy, key processes and systems, investment, architecture, delivery, adoption, ROI and value realization. We are looking for someone with a passion for consumer insights, commercial excellence and technology.

Reporting to the Head of Digital and Technology North America, the role will independently partner with local and global stakeholders to shape priorities, make trade-offs and represent Digital & Technology in senior forums. This leader will translate business strategy into an integrated roadmap spanning platforms, data, content, media and measurement to enable stronger customer relations, consumer insights and growth initiatives, whilst optimizing investment.

The role will help support the business breaking down problems into their component parts and find solution to improve critical processes.

This requires a commercially minded technology leader with expertise in commercial excellence, sales processes, Net Revenue Management, channel and consumer data and analytics, and the relation to systems. A transformation mindset will turn opportunities into practical process and systems changes, leveraging emerging AI solutions where possible.  
** Role Responsibilities*
* ** End-to-end Commercial Excellence digital and technology portfolio strategy and delivery
*** Partner with the Chief Customer Officer and Sales teams to own the North America Commercial Excellence strategy and portfolio, linking digital, data, AI and content investments to brand growth, consumer engagement, eCommerce and marketing effectiveness.
* Breakdown problems and processes into its component parts, and support optimization of processes and systems accordingly
* Balance Haleon’s global Digital & Technology strategy, platforms, standards and synergies with North America growth priorities and market opportunities
* Create and maintain dashboards and reports using tools like Tableau, Power BI, or similar, to provide real-time visibility into key business metrics. Present findings in clear, concise formats for senior leadership and stakeholders.
* Work with Data Scientists to develop and refine models for forecasting product demand, sales trends, and market growth using statistical methods and machine learning techniques
* Lead priority initiatives from strategy and business case through architecture, launch, adoption, operating model and benefits realization, partnering across business, product, data, agency, legal, privacy and cyber security teams.
* Define portfolio KPIs and partner with Data & Analytics to improve data quality,…