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Systems Engineer IT Consultant VOIP Engineer

Senior Genesys & IVR Architect – CTI & VoIP Expert

Job in Berkeley Heights, Union County, New Jersey, 07922, USA

Listing for: US Tech Solutions

Full Time position
Listed on 2026-11-05

Job specializations:

IT/Tech
Systems Engineer, IT Consultant, VOIP Engineer

Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

A global staff augmentation firm is seeking an experienced professional with over 8 years in call center applications, focusing on Genesys frameworks. Candidates must have significant expertise in call routing, IVR, and CTI, alongside strong troubleshooting skills and current Genesys certifications. This role involves analyzing complex solutions and participating in design efforts, ensuring integrations with various systems function smoothly.
For the Senior Genesys & IVR Architect – CTI & VoIP Expert position at US Tech Solutions, we are reviewing applications now. We would love to welcome a new Senior Genesys & IVR Architect – CTI & VoIP Expert to our organisation in Berkeley Heights, NJ, United States. Step into the Senior Genesys & IVR Architect – CTI & VoIP Expert role at US Tech Solutions in Berkeley Heights, NJ, United States and grow with us.

Position Requirements

10+ Years work experience

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