Front Desk AssociateReceptionist

Benefits

• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Dogtopia of Berkeley Heights

10-15 hours per week. Specific shifts available are Friday 3-7PM and Saturday 8AM-12:30PM, 1:45-5PM. Opportunities for more hours on an as-needed basis depending on volume.

• A positive, friendly, and energetic personality who can multitask and loves a fast paced environment.
• Enthusiastically greet and attend every dog that comes in and out of daycare, boarding or spa.
• Answer Pet Parent questions over the phone and in person and conduct tours and explain benefits of dog daycare and enthusiastically explain the benefits of daycare.
• Check pups in and out of daycare, boarding and spa, sell treats and special events at drop off, schedule next day of daycare or boarding reservations. Ability to toggle across multiple platforms at once and attend to detail on pricing and billing.
• Must be able to stand while greeting the parents, take their dogs at lobby or possibly curbside and escort them to and from their playrooms. Dogs range from 5 lbs to 150 lbs.
• Schedule and confirm meet and greets with pet parents. Follow up with pet parents and veterinarians for vaccination records prior to meet and greet appointments.
• Check voicemails, emails and texts incoming and outgoing. Communicate any concerns and notes with pet parent in real time.
• Follow up with Leads to schedule the pups evaluation and convert them to a member!
• Communicate with canine coaches about schedules of in and out of playrooms and spa.
• Log all notes from canine coaches about pup’s behavior or activities as well as log in owners notes after every conversation.
• Ability to stay organized and calm in dynamic fast paced environment.
• Cleaning includes mopping, sweeping, disinfecting front work area and counter tops clean and tidy.

• Obsessed with dogs!
• 18+ with a strong work ethic, reliable, and punctual with reliable transportation.
• Fast-paced and loves to stay busy. Able to stand and physically interact with dogs of all sizes.
• Thrives when you have multiple tasks at once.
• Enjoys meeting and interacting with new people and can make relationships quickly.
• Likes to work with others and being part of a team.
• Lively, enthusiastic, friendly and a very strong communicator.
• Ability to work flexible days and hours, including holidays and Saturdays.

Dogtopia is the leading destination for dog daycare, boarding, and spa services. Our mission is to provide safe socialization, exercise and education at our modern, open-play facility. The dog’s safety is our top priority! We are also proud to be deeply invested in the dogtopia foundation with initiatives that enables Dogs to Positively Change Our World. A big part of our success: we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence.

We are a unique breed. We love and care for our Pet Parents pups like they are our own. We provide you with the industry's best training in dog behavior and care. You have can make it the Most Exciting Day Ever for every dog in your care. It’s always bring your dog to work day!

$15.50/hr to start. Increase available after training and proven work ethic. Ample room to advance with the company.