Quality Manager

Quality Manager at Aurorium

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Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions.

Key industries served include healthcare, personal & home care, mobility, infrastructure, and paper & packaging.

A Responsible Care® company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company’s global integrated supply chain offers the customer product consistency, easy access, supply security, and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control, and safety.

The Quality Manager is the site's primary leader for all Quality Assurance (QA) and Quality Control (QC) activities. They are accountable for developing, implementing, and continuously improving a robust quality management system that adheres to standards such as ISO 9001 and applicable Good Manufacturing Practices (GMP). This role ensures product quality aligns with customer expectations and regulatory requirements, while also managing investigations into internal and external quality issues.

• Has responsibility and authority to oversee the development, implementation, review, maintenance, and management of the on-site Quality Management System
• Holds decision‑making authority at site level regarding material and product quality
• Approves all plant procedures and any changes that may affect product quality
• Collaborates with Regulatory Affairs on all regulatory aspects of the product including registration, licensing, DMFs, CEPs, analytical method validation, process validation, etc.
• Oversees the MOC Management of Change, OOS Out of Specification, Deviation and CAPA Corrective and Preventive Action programs
• Manages and facilitates all compliance activities for ISO, CGMP, etc.
• Maintains SOPs and forms on the Aurorium DMS Document Management System
• Manages and conducts plant‑wide CGMP training to assure compliance with all regulations
• Ensures efficient and safe operations of the lab and coordinates daily workload to ensure testing and releases are conducted in a timely manner
• Manages/coordinates flow of documentation from Production to Quality to ensure timely review of documents
• Audit site operations against existing SOPs and methods for conformance (e.g. technical quality of work, methods and instrumentation). Write audit reports and recommend corrective action
• Trends data and reports potential problems to site leadership team.
• Oversees Stability Program and Annual Product Review for the products supplied by the site
• Coordinates all on‑site quality‑based regulatory and customer audits and provides written responses as necessary in a timely fashion
• Leads the investigation of all customer complaints/dissatisfactions and provides timely updates and reports as required
• Responsible for auditing contract laboratories and processors including evaluation of proposed new and alternate raw material suppliers.
• Develops and implements new and/or improved programs to assure continual Quality improvements
• Manages the Quality department budget (not including salaries), through direct involvement and management of QA and QC personnel
• Manages Quality Agreements with both suppliers and customers, and acts as the primary point of contact for customer quality‑related inquiries
• Performs other duties as assigned

• Complies with company Health, Safety and Environmental policies, procedures, and arrangements
• Reports all Health, Safety and Environmental accidents, incidents and near misses promptly
• Acts in a safe and responsible manner at all times

• Active participation in continuous improvement activities
• Participates in problem‑solving
• Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the…