Circulation Assistant; Late Night Library Administration

Circulation Assistant (Late Night) (6760C), Library Administration #89407

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom, and belonging makes it a special place for students, faculty, and staff, who are among the most talented and accomplished anywhere, including Nobel laureates, Pulitzer Prize winners, and Mac Arthur Fellows. Since our founding in 1868, we have been an engine for innovation - driving intellectual, economic, and social progress that benefits California, the U.S., and beyond.

Together, we change the world.

At Berkeley, the best careers are built on a foundation of continuous learning and growth. We actively support professional development by providing all full-time staff employees with at least 80 hours of paid time per year and provide space for supportive colleague communities via numerous employee resource groups.

The Access Services Division has leadership for planning and coordinating access and circulation policies and procedures across the UC Berkeley Library. Additionally, the Access Services Division consists of the following units – Library Privileges, Doe/Moffitt Circulation Services, Information and Welcome Desks Services, Newspapers/Microforms Library and Current Periodicals, Media Services and Stacks Maintenance.

The Doe/Moffitt Circulation and Gardner Stacks unit is the largest circulation services unit in the Library System, handling more than one million circulation transactions annually, loan of electronic devices, and the largest undergraduate course reserve operation. The Gardner (MAIN) Stacks collection management includes daily oversight and strategic planning for a 2.7 million volume collection housed on campus and retrieval for the 3 million volumes of the collection shelved at the Systemwide Library Facility - North (SLF-N).

This unit controls access to the Gardner (MAIN) Stacks, group study rooms, and 65 Doe (Medium Rare collection). The unit follows the overall guidelines, policies, and priorities of the Library, under the direction of the Head of the Access Services Division.

Position Summary

The Circulation Assistant (Late Night) supports 24-hour circulation services for enrolled students, faculty, staff, and non-UC affiliated library card-holders. This position performs all duties associated with providing access to collections and explains and interprets library policies and procedures as necessary. Serving as the sole library career staff during late night and early morning hours, the Circulation Assistant (Late Night) assists users at the Circulation Desk with checking materials in and out, renewing items, placing holds, requesting material from the NRLF, and managing study room reservations and electronic device loans.

Additional responsibilities include assisting the circulation supervisor with electronic device maintenance and inventory, handling day-to-day circulation record cleanup, and serving as a workleader by training and monitoring student library employees. This position also provides support to Library Security during emergencies, manages assignments at the Privileges Desk to issue library cards and resolve billing issues, and contributes to the e-reserves operations team by processing course reserve request lists.

Responsibilities

Circulation - 60%

• Adds volume/copy information and changes circulation codes in local online catalog; handles difficult communications and complaints referred from lower-level staff; corresponds with faculty, staff, and other patrons.
• Serves as the sole library career staff during the late night/early morning hours (Monday through Friday 2am-11am during the semester).
• Explains and interprets library policies and procedures (enforce policies when necessary).
• Assists library users at the Circulation Desk, including checking out/in, renewing and placing holds on library materials, requesting material from NRLF, reserving and monitoring study rooms, and checking out electronic devices.
• Answers user inquiries (in person, via email or telephone).
• Serves as workleader training, assigning tasks, and monitoring the performance of circulation desk student library employees working the late shift.
• In addition, provides support to Information Desk student library employees and Library Security as needed, especially emergencies.

Collection Maintenance and Stacks Management - 25%

• Performs advanced bibliographic verification; recalls NRLF…