Customer Support Specialist — Multi-Channel, ‑Site Berkeley
Job in
Berkeley, Alameda County, California, 94709, USA
Listed on 2025-12-22
Listing for:
Bellwether Coffee
Full Time
position Listed on 2025-12-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
An innovative coffee technology company based in Berkeley is seeking a Customer Support Associate to join their Customer Experience team. This role involves being the first point of contact for customers, addressing inquiries via phone, email, and text, as well as ensuring efficient resolutions. Ideal candidates should have strong communication skills, a genuine customer service orientation, and experience with customer support systems.
The position requires on-site presence and offers the opportunity to contribute to enhancing customer satisfaction.
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