Healthcare CX Specialist: Customer Support & Insights
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Eko, based in Berkeley, is seeking a Customer Experience Associate to lead customer support and enhance user experiences. You will manage communications via phone, email, and social media while ensuring high customer satisfaction ratings.
This role requires a passion for customer advocacy and strong communication skills. Ideal candidates have experience in customer support and are eager to contribute to healthcare innovation. A familiarity with CRM tools like Zendesk is beneficial.
This role, Healthcare CX Specialist:
Customer Support & Insights at Eko, could be your next opportunity.
Full responsibilities and requirements are described in the listing above.
Learn more about the Healthcare CX Specialist:
Customer Support & Insights role in the description above.
We appreciate your interest in this position.
Join Eko and contribute to our ongoing work.
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