FM Solutions & Operations Support Engineer

The FM Solutions& Operations Support Engineer will provide centralized technical and operational support across the Facilities Management portfolio, acting as a key interface between Operations, Business Development, Mobilization, Engineering,Procurement, HSE and other support functions.

The position is intended to strengthen the existing FM management structure by providing dedicated support for site assessments, new project mobilizations, operational readiness, technical solutions, tender support, project transitions,performance improvement and day-to-day operational requirements.

The role willnot replace the responsibilities of individual FM Managers or FM Engineers.

Instead, it will operate as a central support and intervention function
,enabling project teams to maintain focus on daily service delivery while ensuring that new opportunities, mobilizations, technical challenges and portfolio-level requirements receive adequate management attention.

• Conduct technical site visits for new tenders, existing projects, variations and potential FM opportunities.
• Assess MEP systems, civil infrastructure, specialist system sand overall facility conditions.
• Review asset registers, equipment condition, maintainability,accessibility and operational constraints.
• Identify technical risks, resource requirements, specialistsubcontractor requirements and potential operational challenges.
• Prepare technical observations, site survey reports, condition assessments and recommendations.
• Support the development of preliminary manpower, equipment,tools, consumables and specialist service requirements.
• Coordinate with Operations and Business Development teams toensure that technical assumptions are practical and commercially supportable.
• Lead/support FM mobilization activities following award of new contracts.
• Develop and coordinate mobilization plans, responsibility matrices, trackers and readiness schedules.
• Coordinate manpower deployment, technical resources, tools,equipment, uniforms, vehicles, accommodation and other operational requirements with the relevant departments.
• Support preparation and verification of asset registers and PPM schedules.
• Coordinate specialist subcontractor onboarding and statutory/technical requirements.
• Support CAFM implementation and operational data preparation.
• Establish reporting structures, escalation matrices and operational communication protocols.
• Monitor mobilization milestones and highlight risks requiring management intervention.
• Conduct operational readiness reviews prior to commencement of services.
• Support the transition from mobilization stage into steady-state FM operations.

• Provide direct operational support to FM Managers, FM Engineer sand site teams across the portfolio.
• Support resolution of complex technical and operational issues requiring management-level intervention.
• Assist project teams during client escalations, major breakdowns, incidents and service delivery challenges.
• Review operational performance and identify opportunities for improvement.
• Support development and implementation of corrective and preventive action plans.
• Conduct periodic site performance reviews and operational audits.
• Support FM Managers in closing outstanding technical,operational and contractual actions.
• Provide additional management coverage during vacancies, leave periods, mobilizations or other temporary resource constraints.
• Support standardization of FM operational practices across projects.

• Develop practical engineering and FM solutions for recurring operational issues.
• Review maintenance methodologies and recommend improvements to increase reliability and asset performance.
• Support root-cause analysis for significant failures and recurring technical issues.
• Coordinate with specialist contractors and OEMs where advanced technical intervention is required.
• Identify opportunities for energy efficiency, lifecycleimprovement and operational cost optimization.
• Support preparation of technical proposals for rectification,replacement, refurbishment and improvement works.
• Develop technical scopes of work for specialist services and subcontracted activities.

• Support Business Development during technical site visits andtender clarification stages.
• Review RFPs, scopes of work, asset information and client requirements from an operational perspective.
• Assist in developing manpower…