Director of Catering & Conference Services

Director of Catering & Conference Services

Join to apply for the Director of Catering & Conference Services role at Pyramid Global Hospitality.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as onsite wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Experience an energizing Residence Inn by Marriott Berkeley. Soaring 17 stories high, this Berkeley, CA hotel features 331 suites with fully equipped kitchens, separate living spaces, and a thoughtful collection of modern amenities. We offer over 15,000 sq.ft. of flexible meeting & event space as well as a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area.

Located in the heart of Downtown Berkeley, half a block from Downtown Berkeley BART station and several bus routes making it simple to commute to and from your new career adventure. At Residence Inn Berkeley, not only do we welcome DIVERSITY, We embrace it, encourage it, and celebrate it.

• Lead and mentor the catering and conference services team, ensuring clear expectations, training, and accountability.
• Oversee the preparation, accuracy, and distribution of BEOs, event resumes, and related documentation.
• Partner with Food & Beverage and Banquets to ensure flawless execution of events.
• Drive catering and conference services revenue to meet or exceed budgeted goals.
• Monitor group room blocks, pickup, event revenue accuracy.
• Maintain menu offerings and ensure accuracy in CITY and related systems.
• Ensure proper closing of event checks and accurate revenue posting.
• Serve as a key point of contact for clients, ensuring clear communication from contract through event completion.
• Participate in pre-convention meetings, site visits, and client planning sessions.
• Represent the hotel at trade shows, community events, and industry functions.
• Participate in daily sales meetings and other sales-related strategy sessions.
• Assist with reporting, competitive analysis, and market trend monitoring.
• Collaborate across departments to ensure alignment and high service standards.

• Education:
  
  High school diploma required;
  Bachelor’s degree in Hospitality Management, Business, or related field preferred.
• Experience:
  
  Minimum 3–5 years of catering, conference services, or hotel sales leadership experience;
  Marriott experience preferred.
• Systems:
  Experience with CITY, FOSSE, MARSHA, and other Marriott systems strongly preferred.
• Skills:
  
  Strong leadership, communication, negotiation, and organizational skills; ability to manage multiple priorities in a fast-paced environment.

Salary range: $95,000 – $100,000.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.