Level 1 Information Systems Specialist

Join to apply for the Level 1 Information Systems Specialist role at Compucom Staffing
.

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Level 1
Information Systems Specialist to join their team onsite in Berkeley, CA and provide end‑user support. This role will provide hands‑on support for computers, mobile devices, printers, and basic network systems. The specialist will help install, troubleshoot, and maintain hardware and software, ensuring smooth day‑to‑day operations for staff.

• Set up and maintain desktops, laptops, mobile phones, and printers
• Troubleshoot and resolve technical issues for end users (in person or remotely)
• Validate device warranties with manufacturers
• Document support activities and resolutions in the IT Service Management (ITSM) system
• Assist with user account setup and management (e.g., shared drives, mailboxes)
• Install and update software applications
• Coordinate with vendors or third‑party support when needed
• Create and update internal knowledge base articles
• Schedule and support on‑site technical services

• Basic understanding of PC hardware and operating systems
• Familiarity with network basics (cabling, architecture, connectivity)
• Experience with standard office software (Word, Excel, databases, web browsers)
• Knowledge of multifunction printers and basic networking
• Exposure to tools like Citrix, Forti Token, and Microsoft Intune (for managing devices)
• Ability to follow department policies and procedures
• Strong customer service and communication skills
• Organized and detail‑oriented
• Able to work independently and as part of a team
• Prior experience in a unionized or government setting is a plus
• Successful working in a collaborative, team setting

The rate for this position is between $18.00 - $26.00 per hour
. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Click here to access the California Privacy Notice.

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

Compucom Staffing
, a division of Compu Com Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

#INDCCStaffing

• Entry level

• Full‑time

• Information Technology