Solutions Engineer

About Mapistry

Mapistry helps industrial and manufacturing companies run their environmental programs with clarity, confidence, and accuracy. We replace chaotic spreadsheets, siloed data, and complex compliance workflows with software that actually works for environmental teams in the real world.

We’re a small, collaborative, high-intensity team that values sharp thinking, bias for action, and people who take ownership of outcomes.

We’re looking for a Solutions Engineer who brings something additive to our team. Someone who thinks differently, solves problems independently, and learns at a pace that unlocks new possibilities for customers and for Mapistry.

This role owns the technical heart of onboarding: mapping complex spreadsheets and environmental programs into our platform, structuring customer projects, and ensuring every implementation runs smoothly and accurately. You will lead customer meetings, own tracking project deliverables, maintain clear documentation, and proactively move work forward.

If you are energized by untangling complexity, organizing chaos, and designing elegant solutions and you want to grow quickly, this role is for you. We are looking to bring someone with relevant work experience, but still early in their career. The expectation is that you will be a high performer and be promoted to L3 in 3 to 6 months. That means starting with smaller and less complex onboarding projects but growing in increasing levels of responsibility to own complex onboarding projects.

⸻

• Own end-to-end onboarding projects
  : kickoff, requirements, configuration, delivery, and go-live.
• Translate customer spreadsheets, calculations, and forms into Mapistry workflows. You should enjoy decoding complexity, not avoid it.
• Solve technical problems independently
  . You try 1–2 thoughtful approaches before escalating.
• Run highly organized customer meetings with clear agendas, structured notes, and crisp follow-ups.
• Maintain project trackers and documentation to ensure nothing slips and setups are done with precision.
• Configure dashboards, workflows, and integrations using your analytical and systems-thinking skills.
• Learn fast and apply new knowledge immediately to future scenarios, your learning curve is steep and continuous.
• Collaborate with Product by surfacing gaps, new use cases, and opportunities for improvement.
• Bring a new dimension to our team
  , whether it’s deeper analytics, creative workflow design, systems thinking, or something we don’t even know we need yet.

⸻

• Fearless with complexity. A 20-tab spreadsheet with nested formulas doesn’t scare you, it excites you.
• Exceptionally smart, curious, and analytical. You understand new concepts quickly and apply them almost immediately.
• Independent problem solver. You take initiative, investigate root causes, and propose solutions without hand-holding.
• Organized to your core. You run meetings with agendas, keep impeccable notes, and manage timelines with discipline.
• Clear communicator. You’re comfortable navigating direct or challenging customer conversations, especially around requirements, timelines, and data quality. You can push projects forward with clarity and professionalism.
• Technical foundation. Experience with modeling, data tools, BI tools, SQL, or scripting (Python/Java script).
• 3+ years in a fast-paced environment (startup, consulting, operations, engineering, etc.).
• Customer-driven. You care deeply about solving real problems for real people in industrial environments.
• High-intensity work ethic. You get things done, move quickly, and push projects across the finish line.

Bonus Points

• Experience in SaaS implementations or onboarding
• Environmental, manufacturing, or regulatory background
• Familiarity with air permits, stormwater, waste, or other compliance programs
• API or integration experience

⸻

• You’ll take true ownership of complex, high-impact technical projects.
• You’ll work directly with our founders and senior team in a fast-learning environment.
• Your work materially improves how environmental programs operate across the U.S.
• You’ll have a clear, supported path to L3 in 3–6 months if you perform at a high level.
• Competitive salary + equity, flexible PTO, great benefits, and a mission that actually matters.

⸻

If you love structure, solving problems, and turning complexity into clarity, this is your role. We’d love to meet you.