Service Tech - Dedicated; Telephony & Communications Onsite in Berkeley, CA

Position: Service Tech I - Dedicated (Telephony & Communications) Onsite in Berkeley, CA

Service Tech I – Dedicated (Telephony & Communications) – Onsite | Berkeley, CA

1 week ago – Be among the first 25 applicants.

Company Overview

C1 is the foremost, single-source provider of advanced communications and data technology for business. We connect our customers to digital solutions—phone systems, hardware, computer networks, application development, managed solutions, and more—and we are passionate about designing, implementing, managing, and supporting our customers' every need from end to end.

Overview

This position is 100% onsite in Berkeley, California.

Summary

The Service Technician I – Dedicated is responsible for providing basic technical support for telecommunications systems through the assembly, installation, testing, and maintenance of the systems, equipment, and peripherals.

Responsibilities

• Installs various types of low‑voltage communications cable and wire, testing to ensure installation meets minimum transmission line standards and characteristics
• Installs and tests telecommunications terminal equipment and peripherals
• Responds to service requests as required
• Performs Move, Add, and Change activities as required
• Participates in new installation and major upgrade activities
• Interprets and uses worksheets, service orders, blueprints, and other documentation to ensure proper installation of products
• Prepares and maintains installation records and documentation

Qualifications

Required Qualifications

• Ability to respond effectively to common inquiries or complaints from clients
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work long, irregular hours and be available on an on‑call basis

Desired/Preferred Qualifications

• High school diploma or equivalent (GED); some college and telephony courses
• Experience installing telecommunications equipment

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (United Healthcare, Reference Based Pricing, Kaiser)
• RX Home Delivery
• HSA with Employer Contribution
• In‑vitro Fertility treatment coverage
• Dental
• Vision (two plans: 12‑month and 24‑month frames allowance)
• FSA Plans (Healthcare, Dependent Care, Limited Purpose)
• Pre‑tax Commuter Plans
• Employer‑paid Life Insurance
• Employer‑paid Short & Term Disability
• Long Term Disability (two plans: Employer‑paid or Optional Self‑paid)
• Paid Parental Leave (4 weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for team member, spouse, and child
• Voluntary Accidental Death for team member and spouse
• Legal/ Plans
• Tele Health
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer‑paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On Demand Pay (Daily Pay)

Work Environment

Ability to handle multiple priorities and demands in a fast‑paced environment. This job operates in a professional office setting using standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities, or activities that are required of a team member. Duties may change at any time with or without notice. The essential functions and primary duties associated with this position are the principal duties expected from the employee as directed by C1.

EEO Statement

C1 provides equal employment opportunities to all team members and applicants. All qualified applicants will receive consideration and all team members will be treated with respect regardless of race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP: http://(Use the "Apply for this Job" box below)..

Pay Rate

$30.00 – $35.00 per hour (Base pay ranges are estimated; actual pay depends on education, experience, location, certifications, skill set, and other factors).

Notice of E‑Verify Participation

/resources

Contents/E-

Right to Work

https://.pdf

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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