Product Application Engineer - SCADA

Job Details

Location:

Berkeley, CA 94704
Salary Range: $ - $

The OT Product Application Engineer is responsible for providing technical expertise, application support, and product solutions for SCADA and control systems. This role involves working closely with clients, sales teams, and product development teams to ensure the successful implementation and operation of SCADA and control products. The engineer will be involved in the entire product lifecycle, from initial design and application to post‑installation support and optimization.

• Provide pre‑sales and post‑sales technical support for SCADA and control products.
• Assist clients and sales teams in understanding product capabilities and applications.
• Conduct site visits to assess client needs and provide customized solutions.
• Develop and deliver product demonstrations and presentations.
• Collaborate with product development teams to enhance product features and capabilities.
• Gather and analyze customer feedback to drive product improvements.
• Participate in product testing and validation to ensure high‑quality performance.
• Provide input on product roadmaps and development priorities.
• Develop and deliver training programs for clients and internal teams on SCADA and control products.
• Create and maintain technical documentation, including user manuals, installation guides, and troubleshooting procedures.
• Conduct webinars and workshops to educate clients on best practices and new features.
• Analyze product data to identify trends and recommend improvements.
• Generate regular performance reports for clients and internal stakeholders.
• Implement data‑driven strategies to optimize system reliability and efficiency.

• Bachelor’s degree in electrical engineering, Control Systems, Computer Science, or a related field.

• Minimum of 3 years of experience in SCADA and control systems application or related fields.
• Proven experience in providing technical support and application engineering for SCADA products.

• Proficient in SCADA software (e.g., Ignition, Wonderware) and control systems.
• Strong understanding of control system architecture and integration.
• Experience with PLC programming and troubleshooting.
• Knowledge of industry standards and regulatory requirements.

• Excellent problem‑solving and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

• Willingness and availability to travel as needed for client site visits and installations.

• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!

Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job‑related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/veteran status, or any other characteristic protected by law.

We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.