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Member Services Director & Operations

Job in Berkeley, Alameda County, California, 94709, USA
Listing for: University of California-Berkeley
Full Time position
Listed on 2026-11-04
Job specializations:
  • Management
    Operations Management, Healthcare Management
Salary/Wage Range or Industry Benchmark: 105000 - 114000 USD Yearly USD 105000.00 114000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Director & Experience Operations

University of California-Berkeley’s Rec Well department seeks an Associate Director of Member Services to lead the user experience and staff operations of the Member Services unit. You will set goals, govern service quality, and own health and safety software systems used by the department, including Fusion, Camp Doc, Connect2, and Wait Well.

The role coordinates budget, HR, IT, and program reporting, ensuring data-driven decisions and excellent customer service.

This position is for the Member Services Director & Experience Operations role at University of California-Berkeley.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Berkeley, CA, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 105..

We aim to respond to suitable candidates as soon as possible.

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