Case Manager II

Join to apply for the Case Manager II role at Larkin Street Youth Services
.

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services. Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy‑based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self‑care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit (Use the "Apply for this Job" box below)..

Under the direction and guidance of the Program Manager, you will be responsible for providing comprehensive, strength‑based case management services to homeless and/or marginally housed transitional aged youth (ages 18‑24). You will conduct a comprehensive evaluation of bio‑psychosocial, emotional, educational, vocational and functional needs of young people; develop an individualized service plan in coordination with Larkin Street Youth Services continuum of care as well as leverage relevant community resources as needed.

The Case Manager II leads collaborative service planning and must have a thorough understanding of the stages of change and development. The Case Manager II must be comfortable providing services to clients outside of normal office settings, including but not limited to emergency shelter environments, congregate living housing placements, scattered site housing, and single room occupancy (SRO) placements throughout the city of San Francisco.

This is a full‑time position, eligible for full benefits.

• Conduct intake and assessment; direct service linkage and referral; case planning and contracting; case coordination and advocacy; follow up and after care.
• Develop and maintain strong relationships with clients.
• Provide crisis prevention, intervention, and safety planning services, along with stress management and life skills development.
• Assist young people in applying for and obtaining benefits and housing.
• Assist in providing client resources of outside agencies and supportive services that promote the health and wellness of youth.
• Work closely with community behavioral health providers and internal service teams to ensure coordinated and effective services.
• Maintain accurate detailed observation and progress records and complete necessary electronic data entry into agency and city databases. Identify trends in data to assist in collaborative service planning.
• Adhere to laws regarding confidentiality (HIPAA) and reporting requirements and maintain necessary compliance documentation.
• Collaborate with fellow staff members and established community partners, including property managers and landlords.
• Facilitate transportation and provide accompaniment to client appointments in the community.
• Complete safety and wellness checks regularly in residential units.
• Teach life skills (e.g., cooking, cleaning, budgeting).
• Participate in organizational meetings (e.g., all‑staff, CQI, Client Practice, etc.).
• Provide services when and where clients need them, including evenings and weekends when program needs dictate.
• Support program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program.
• Other general duties contributing towards the care and welfare of the clients we serve.

This is a pooled job posting for our East Bay Residential Programs
, all located in South Berkeley.

• Hours: 9 AM to 5 PM OR 10 AM to 6 PM, depending on site needs.
• Working Days: Tuesday through Saturday OR Sunday through Thursday.

• You are passionate about the Larkin Street Youth…