Housing navigator, Social Work
Listed on 2026-10-10
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Social Work
Community Support Services, Community Health, Human Services/ Social Work, Crisis Counselor
$28.32-$30.02 DOEE
Benefits:- Free Dental & Vision
- 19 Paid Holidays
- Including 4 Mental Health Days - Retirement Plan with a match
- Paid Training
- 10-year anniversary sabbatical
- Flexible Spending Accounts
- Professional Development Allowance
- Paid Parental Leave benefit
- Discounted Pet Insurance
- Affordable Health Insurance, including a free healthcare option for employees
- 50% coverage paid by employer for dependents (vision, dental, health)
- and many more!
For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.
ProgramOverview
The Campus Interim Housing Program provides interim housing and support services for people who are experiencing homelessness in encampments in the City of Berkeley. The Campus Interim Housing Program includes provision of Housing Navigation to 23 units located in the former Super 8 motel. Participants at this site will be provided with on-going housing navigation services to ensure support towards obtaining housing, as well as assistance with activities of daily living skills (ADLs), budgeting, and linkages to community resources.
PositionSummary
Under supervision of the Program Manager, the Housing Navigator will be responsible for providing housing placement, housing navigation, and other case management services to homeless individuals residing in the interim housing program. Housing Navigators will work in partnership with program participants to address housing barriers and to increase housing stability, including service coordination to ensure that participants are connected to all necessary supportive services.
Essential Duties and Responsibilities- Follow best practices for assisting program participants that align with Insight Housing’s professional standards and ensure excellent customer service. Best practices include but are not limited to low barrier access, harm reduction, trauma informed care, non-violent crisis intervention, motivational interviewing, and conflict management/de-escalation techniques.
- Assist with conducting and completing documents for the initial intake for all new participant referrals.
- Assist with front desk coverage at Interim Housing site in the absence of a Resident Advocate.
- Provide intensive housing and vocational case management. Provide participants with the housing resources needed to reach their permanent housing goals. Conduct at a minimum, weekly meetings with each participant to identify short and long-term goals, money management/budgeting, and employment and education opportunities. Develop individual budgets with each program participant.
- Create a Housing Plan with each participant 10 days after the initial intake ensuring that the participant provides input into the plan. Update housing plan accordingly. Actively involve participants in the design and delivery of supportive services by ensuring they have an active voice in their goal/service plans.
- Assist participants in retaining their program placement and maximize each participant’s independence and self-sufficiency by providing linkage and referral to appropriate community services and resources. May include linkages to mental health assessments and referrals, SUD treatment, vocational and employment assistance, general health and dental services, income support and benefits, and consumer and family involvement, if appropriate.
- Provide crisis interventions and participant mediation supporting the Program Manager and/or Resident Advocates, as needed.
- Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required. Including documenting case notes, intakes, exits and annua updates in HMIS/Clarity. Ensure that all data is entered into HMIS within 24 hours of service delivery.
- Build relationships with landlords in Alameda County or surrounding areas. Match landlord qualifications with participant needs. Perform or arrange housing inspections prior to move-in and assist in negotiation of rents with landlords. Collect and keep files of income certifications, calculations of subsidies and lease…
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