Museum & Housekeeping Assistant Tring
Listed on 2026-09-13
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Administrative/Clerical
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Customer Service/HelpDesk
Customer Service Rep
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the roleThe Natural History Museum at Tring, Hertfordshire, welcomes 150,000 public visitors a year to our Victorian galleries and grounds as well as visitors to our research collections held on site. Our Housekeeping Team are crucial to providing a clean and safe environment for all visitors and staff to the Museum. As part of this team, the Museum & Housekeeping assistants’ role is to provide and maintain the highest standard of cleanliness within the Museum’s galleries and spaces, carry out portering duties, non-specialist maintenance tasks and supporting the Museum’s team in gallery exhibit conservation.
This role works 36 hours per week on a five out of seven-day rota, which includes one weekend in four & public holidays.
About youOur successful candidate will have experience of commercial cleaning & minor maintenance with a good level of physical fitness that enables you to spend most of your working day carrying out physical activity. Experience in working in a customer facing environment would be beneficial and an understanding of health & safety regulations, COSHH and environmental matters would be useful.
Experience of working effectively as part of a team with strong communication & interpersonal skills with the ability to be flexible and use your own initiative. Effective time management to ensure allocated tasks are completed in set time frames with an ability to carry out tasks by working to a rota and following set operating procedures. Good 'IT' skills, including the use of Microsoft applications for administrative tasks.
An interest in Natural History and Heritage would also be beneficial to the position.
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and…
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