Technical Manager

Hey! We're Huel, and we're pleased to meet you

Our culture thrives on high performance, and we set the bar high for new Hueligans who join us.

We invite you to read the advert below for our new Technical Manager position to understand the role, and explore our 7 Huel values before applying to ensure we have the right working environment for you!

In this role, you’ll be responsible for helping us maintain the safety and quality standards of our RTD products. This category is a big focus for the business right now due to our retail growth and exciting product innovation on the way. Here's an insight into the role:

• Day-to-day be the key technical contact for safety, legality, and quality of our RTD products
• Monitor consumer complaints for RTD products, identify recurring quality trends, investigate root causes cross-functionally, and drive corrective actions through to completion.
• Provide regular reporting on complaint volumes, categories, outcomes, and resolution progress to stakeholders.
• Quickly identify any potential product issues and use your strong relationships with suppliers to put in speedy and effective resolutions
• Review monthly and quarterly KPIs with the manufacturer to improve performance and develop action plans to maintain safety and quality standards to support continuous improvement
• Provide NPD support and be able to use your technical and processing knowledge to highlight any potential safety or quality issues in the early stages of development
• Carry out supplier and product risk assessments. You will determine, prioritise and implement actions against hazards caused by allergens, micro, hygiene etc
• Carry out supplier audits and ensure that they implement actions against any non-conformances in a timely manner
• Work closely with suppliers to facilitate the roll out of the ‘Huelway code’ which is instrumental in delivering our technical strategy and the key to protecting our brand
• Attend factory trials and first productions to establish production parameters and ensure product quality and consistency. You will be responsible for onboarding new suppliers, protecting the safety and quality of the brand, at all times

• A degree in Food Science or related discipline along with 2-3 years of experience working in this field.
• Experience in beverage manufacturing is preferred for this role.
• Strong knowledge of thermal processing with the ability to challenge, influence, and support manufacturers in these areas.
• A thorough understanding of EU and UK food legislation.
• Proven ability to raise and maintain standards, delivering continuous improvement across quality, food safety, and process compliance.
• Auditing expertise and experience carrying out risk assessments, with confidence in identifying issues and implementing corrective actions.
• Excellent negotiating and influencing skills, able to work effectively with co-manufacturers, suppliers, and cross-functional teams.
• A strong track record of relationship‑building, ensuring collaboration between external partners and internal teams.
• Comfortable working in a fast‑paced environment, able to prioritise, adapt quickly, and deliver results under pressure.
• Willingness to travel locally and globally (at least quarterly) to oversee suppliers, audits, and factory trials.
• Confident analysing quality data and complaint trends to draw meaningful conclusions and prioritise action.

And as always, we’re on the lookout for new Hueligans who love a fast‑paced environment and are always striving to be their best. We want people who aren’t afraid to think differently and push boundaries. If you’re all about setting big goals and believe that amazing things happen through creativity and teamwork, you’ll fit right in at Huel!

We know that at times, our teams face demanding pressures, and exceptional effort deserves meaningful rewards. That's why we've created a world‑class perks and benefits program designed to support our Hueligans in achieving their best, both professionally and personally, while celebrating the global impact they're making!

Hybrid working – We spend Mondays, Tuesdays and Thursdays in the office…