Program Manager, Enterprise Management

Job Summary

The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness.

• Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
• Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
• Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design.
• Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management.
• Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours.
• Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
• Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans.
• Ensures user accessibility and simplicity of tools through iterative prototyping.
• Leverages HR management system enhancements to expedite and improve talent practice applications.
• Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Collaborating, Data Organization, Data Storytelling, Performance Management (PM), Program Management, Stakeholder Management

This job can be performed in California, Colorado, Illinois, Maryland, Minnesota, and Washington with a Pay Range of $85,838.52 - $.
Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are…