Business Continuity Analyst

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Provides professional business continuity consulting and analytical skills to stakeholders across the company in support of the enterprise-wide Business Continuity program. Responsible for ensuring business continuity plans are documented and exercised in accordance with the Eversource All Hazards Emergency Response Plan (AHERP).

• Serves as an internal BC subject matter expert and assists in the development, maintenance, and implementation of all components of the BC Program in adherence to BC industry standards and Eversource’s AHERP. Program components include but are not limited to:
  • BC program governance policies and standards
  • Business Impact Analysis (BIA)
  • BC Plan development
  • BC Exercises
  • BC program services, processes and tools (i.e., BC planning software)
  • Training and awareness
  • BC program monitoring and reporting
  • Audit and compliance adherence
  • Work continuation planning for work stoppages
  • Incident response
• Educates stakeholders on integrating contingency planning into the company’s business processes supporting a culture of preparedness and risk mitigation.
• Conducts annual BIA and BC Plan reviews along with responding to and supporting audit and compliance requests.
• Conducts assessments to identify gaps in business continuity, emergency and disaster recovery plans.
• Develops and facilitates related workshops and exercises for the Business Continuity Coordinator network and leadership teams.
• Serves as subject matter expert for business continuity and disaster recovery related regulatory requirements and standards including energy standard requirements (i.e., NERC).
• Participates in industry workshops and forums to maintain an awareness of best practices for continuous improvement of Eversource BC Program.

Technical Knowledge/Skill:

• Content knowledge competencies in:
  • Business continuity practices
  • Disaster recovery technology and process concepts
  • Emergency response practices
  • Risk management practices
  • BC planning software experience, preferably Service Now BCM
• Proficient in MS Office & MS Teams.
• Ability to drive business teams to complete BC program initiatives that address their critical business resiliency risks and needs, while establishing positive and trusted working relationships.
• Consulting skills to work with business leaders to continuously improve their organizations.
• Ability to work collaboratively with various business teams and levels of the organization.
• Demonstrated analytical, organization, project and problem-solving skills.
• Strong communication, presentation, and writing skills addressing various audiences.

• Bachelor’s Degree in business, equivalent degree, or equivalent experience.

• Three (3) or more years of related experience with implementing BC/DR and or emergency preparedness programs.
• Familiarity with Information Technology Disaster Recovery concepts and processes in relationship to business continuity programs.

• Associate Business Continuity Professional (ABCP) certification or Certified Business Continuity Professional (CBCP) certification preferred; or must be willing to obtain certification within a timeframe established by the hiring manager.

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.
• Work is performed primarily in an office environment with a moderately quiet noise level, that requires sitting, standing and general movement throughout the office area.

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability