Technical Lead, Field Communications

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).

Individual will participate in and act as lead for maintenance and/or project activities within the Field Communications department. Establish schedules for self and others, direct and coordinate assigned staff, maintenance crews, and contractors engaged in the installation, maintenance, and repair of communication and/or automation equipment, systems, and associated peripherals.

• Acts as the lead or has overall responsibility for the installation, maintenance and repair of communication and/or automation systems.

• Coordinates, schedules and provides work direction to engineers, test specialists, test technicians, and external personnel. Oversees safety of assigned personnel in these activities.

• Defines scope of major projects and consults with contractors and/or vendors. Coordinates and oversees work performed by outside contractors.

• Coordinates maintenance activities with Eversource personnel in other departments.

• Approves test results of engineers, test specialists, test technicians, and vendors.

• Develops lists of spare and replacement parts and makes specifications for same. Coordinates the usage of spare parts inventories among various sites and systems.

• Interfaces with internal and external Engineering and Design groups to provide field support for successful project completion.

• Analyses and interprets maintenance data. Verifies and contributes to the completeness and accuracy of maintenance records.

• Identifies common or generic problems with equipment, and institutes or recommends appropriate corrective action.

• Responsible for the effective and efficient use of assigned personnel, equipment and material resources for assigned projects or maintenance work.

• Reviews and evaluates the need for tools, parts, and materials for maintenance work.

• Directs and demonstrates efforts to achieve world-class excellence regarding safe work practices and error-free performance. Assures compliance with the Eversource safety manual and all company procedures.

• Ensures compliance with applicable regulatory and operational entities, operating instructions, and minimum operating requirements.

• Provides timely and accurate updates, oral and written, for successful completion of assigned projects or maintenance work. Keeps Supervision informed regarding status of all on-going activities assigned.

• Provides guidance, training, and technical support to engineers, test specialists, and test technicians.

• Promotes teamwork among and between all members of the Field Communications organization and other internal Eversource groups.

• Responds to emergencies and requests for support outside normal work hours.

• Assumes the duties of the Supervisor during his/her absence.

• Thorough knowledge regarding the installation, maintenance, repair, and operation of applicable Field Communications equipment assigned to the hiring supervisor.

• Ability to repair, adjust, test and operate equipment.

• Thorough understanding of safety methods, practices, procedures, and policies.

• Ability to combine theory with practical experience, determines facts, analyze information, make decisions accordingly and resolve problems. Handles technical investigations regarding equipment mis-operations.

• Strong computer skills and the ability to operate a variety of software programs relating to databases, test equipment, and hardware configuration are required.

• Working knowledge of switching and tagging procedures.

• Ability to recommend future direction(s) of equipment and systems based on changing technology and the availability of spare parts.

• Bachelor’s degree in electrical engineering or electrical technology or…