Underground Training Instructor

Role and Scope of Position

This position develops and conducts technical training programs to ensure the safe and effective performance of the Electric Operations, Gas Operations and Meter Technical employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands‑on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment; the ongoing revision and maintenance of standards and procedures;

conducting quality assurance audits; and supervision evaluation and certification of field employees.

Essential Functions

• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs and field quality audit programs.
• Supervises, directs and instructs trainees during classroom, hands‑on and on‑the‑job training assignments.
• Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
• Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation of new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications Technical Knowledge/Skill

• Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
• Excellent communication skills, ability to present theory and concepts, as well as hands‑on technical instruction with clarity, confidence and enthusiasm.
• Requires leadership and coaching abilities.
• Ability to use PC desktop applications (e.g. Microsoft Word & Excel).
• Working knowledge of labor contracts.

Education

• Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience

Experience

• Minimum of five (5) to ten (10) years of experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees.

Licenses & Certifications

• Massachusetts Driver’s License, D.O.T. preferred

Working Conditions

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects

• N/A

Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$-$

Worker Type:
Regular

Number of Openings: 1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity and Affiant Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

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