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Service- Consultant ITIL; GC-USC

Job in Berlin, Hartford County, Connecticut, 06037, USA
Listing for: SonSoft Inc.
Full Time position
Listed on 2025-12-01
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Support
Job Description & How to Apply Below
Position: Service-Now Consultant with ITIL (GC-USC)
Service-Now Consultant with ITIL (GC--USC)
  • Full-time

Sonsoft, Inc. is a USA-based corporation organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. specializes in Software Development, Software Consultancy, and Information Technology Enabled Services.

Job Description:

  • Minimum of 4+ years experience in implementing ITIL, Enterprise Service Management, Asset, and Configuration Management
    .
  • At least 2 years of experience with Service Now
    .
  • Strong knowledge of Service Now Applications development.
  • Proficiency in UI technologies (
    HTML5, XML, CSS
    ) and CMS expertise in SNOW
    .
  • Design and development experience with RDBMS systems such as Oracle, MySQL, MSSQL
    .
  • Practical experience with agile methodologies and tools.
  • Service Now certification.
  • Familiarity with Unix, Linux, Shell Scripting
    .
  • ITIL v3 Intermediate certification or/and administration certificate on ITSM tools like Service Now, Remedy
    .
  • Experience working in multi-vendor development environments.
  • Experience with Service Now platform for global customers.
  • Knowledge of performance-compliant design and sustainable solution architecture.
  • Experience with integrations (
    Web services, REST APIs
    ).
  • Strong analytical and communication skills.
  • Planning and coordination skills.
  • Project management experience.
  • Willingness to work in a management consulting environment with regular travel.

Basic Qualifications:

  • Bachelor’s degree or equivalent from an accredited institution; three years of progressive experience in the field can substitute for each year of education.
  • At least 4 years of experience in Information Technologies.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:

  • This is a Full-Time Permanent position.
  • Applicants must be US Citizens, Green Card Holders, TN Visa, GC-EAD, H4-EAD, or L2-EAD
    .
  • OPT-EAD and H1B candidates are not eligible.
  • Please mention your Visa Status in your email or resume.
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