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Technical Support & Customer Experience Specialist; On-site
Job in
Berlin, Hartford County, Connecticut, 06037, USA
Listed on 2026-01-01
Listing for:
Assa Abloy Group
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading access solutions company is seeking a Customer Service Technical Support Specialist in Berlin, CT. This role is essential for enhancing customer experience by providing technical support for various products. Responsibilities include answering queries via calls and emails, conducting problem-solving root cause analyses, and liaising with production for product support. The ideal candidate should have strong analytical skills and mechanical aptitude, alongside proficiency in Microsoft tools.
Competitive salary and various benefits are offered.
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