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Technical Support & Customer Experience Specialist

Job in Berlin, Hartford County, Connecticut, 06037, USA
Listing for: Record
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below

ASSA ABLOY in Berlin, CT is seeking a Customer Service Technical Support Specialist to provide technical information and support to internal and external customers. You will handle product support calls, chats and emails for Secuitech products and collaborate with field sales and production to resolve issues.

The role requires 3–5 years in a customer-facing position, strong problem-solving, mechanical aptitude, basic electrical knowledge, and proficiency with Outlook, Word and Excel.

We are looking to fill the Technical Support & Customer Experience Specialist position at Record in Berlin, CT, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Berlin, CT, United States.

This opportunity is part of our work in Sales, IT & Technology.

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