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Customer Service Manager – Retail Ops Leader

Job in Berlin, Hartford County, Connecticut, 06037, USA
Listing for: Stop & Shop
Full Time position
Listed on 2026-10-18
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 65000 - 97000 USD Yearly USD 65000.00 97000.00 YEAR
Job Description & How to Apply Below

Stop & Shop in Berlin, CT is seeking a highly motivated Customer Service Manager to drive operational excellence and positive community impact. You will oversee Front End, Online Pick-up and Cash Office, ensuring customer service excellence and target achievement.

We offer competitive salaries, comprehensive benefits, and associate discounts. Must be able to lead a diverse team, recruit and train staff, and work flexible hours including weekends.

We are seeking a motivated Customer Service Manager – Retail Ops Leader to join Stop & Shop in Berlin, CT, United States.

Join us at Stop & Shop as our next Customer Service Manager – Retail Ops Leader in Berlin, CT, United States.

We are currently recruiting a Customer Service Manager – Retail Ops Leader for our team in Berlin, CT, United States.

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