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Cloud Managed Services Engineer VersaOne Platform

Job in 3000, Bern, Canton de Berne, Switzerland
Listing for: Hotel du Parc
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    Cybersecurity, Network Security, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CHF Yearly CHF 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Cloud Managed Services Engineer on VersaOne Platform (all genders)

Cloud Managed Services Engineer on Versa One Platform (all genders) YOUR ROLE - THAT WAITS FOR YOU

Provide end‑to‑end management and technical support for complex networking problems reported by customers on the Versa hosted platform.

  • Help customers solve reported product and network problems of varied complexity
  • Replicate customer issues in a lab environment
  • Work with engineering team to replicate issues and test possible fixes
  • Work on problems across all Versa Networks solutions
  • Manage incident/ticket lifecycle
  • Set up infrastructure
  • Create knowledge articles
  • Write bash/python scripts
YOUR SKILLS - WHAT YOU BRING WITH YOU
  • Solid knowledge of the Versa One Platform (SASE, Security Service Edge, Advanced Security and Secure Network)
  • Minimum two years of project implementation experience on the Versa One Platform suite
  • Expert level routing: OSPF & BGP, MPLS, L3 VPN
  • TCP/IP protocol suite, SFW, NGFW
  • Good understanding of IPSec VPN/SSL‑VPN/NAT/GRE
  • Hands‑on experience with anti‑virus software, intrusion detection, firewalls and content filtering
  • Understanding of security logs, vulnerabilities, CVEs, threat maps
  • Experience handling perimeter security, endpoint security, web and email security
  • Working knowledge of Linux/Unix environment
  • Knowledge of virtualization, SaaS, IaaS and related technologies
  • Dev Ops skills incl. alerts monitoring and issue remediation
  • Strong diagnostic skills for complex server or network issues
  • Flexibility to work 24x7 rotational shifts
  • Debugging hardware & software system‑level problems in multi‑vendor, multi‑protocol environments
  • Experience in threat analysis and security incident handling
  • Log source onboarding of on‑premise/Cloud
  • Prior TAC experience is a plus
MUST HAVE SKILLS
  • BS (MS preferred) in IT, Computer Science or equivalent
  • Advanced routing/switching skills (CCNP/CCIE or equivalent experience)
  • Versa certification (SD‑WAN Associate / SD‑WAN Specialist)
  • Fluent in English

Work location
: 3011 Bern (BE)

Workload
: 100%

Employment start
:
Immediately

Employment duration
:
Permanent

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