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Hybrid ICT Service Manager — Service Excellence & Support

Job in 3000, Bern, Canton de Berne, Switzerland
Listing for: Schweizerische Agentur für Innovationsförderung (Innosuisse)
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, Systems Administrator, IT Specialist
Salary/Wage Range or Industry Benchmark: 110000 - 140000 CHF Yearly CHF 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Innosuisse seeks an ICT Service Manager to ensure cost-effective, high-quality ICT services aligned with business needs. You will shape the service catalogue, manage service levels, and coordinate internal and external providers within a hybrid role that also supports ICT operations.

You will contribute to incident, problem, change, and lifecycle management while collaborating with business units and external partners to continuously improve services and documentation.

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