Senior ICT Support Specialist — 1st-Line ITIL
Job in
3000, Bern, Canton de Berne, Switzerland
Listed on 2026-08-24
Listing for:
Experis Switzerland
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Experis Switzerland sucht eine erfahrene ICT-Supportkraft im 1st-Level-Support ffcr Bern. Zu Ihren Aufgaben ze4hlen die zentrale Annahme, Analyse und Erstbearbeitung von Stf6rungen nach ITIL-Standards, sowie das eigenste4ndige Lf6sen bekannter Probleme im 1st-Level.
Sie sind verantwortlich ffcr Ticket-Routing, Eskalation an 2nd-Level, Verwaltung von Benutzerkonten/Entra die kontinuierliche Pflege der Wissensdatenbank.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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