Manager Operational Support; m​/f​/x

CSL Behring is a global biotechnology leader driven by its promise to save lives. At our site in Bern, we develop and manufacture life‑saving therapies for people with serious and rare diseases around the world.

For our Filling Line II team within Manufacturing, we are looking for a motivated and experienced Manager Operational Support (m/f/x).

As Manager Operational Support, you will lead a team of (Senior) Operational Support Scientists and play a key role in ensuring compliant and efficient manufacturing operations within Filling Line II. Working closely with Manufacturing, Quality, Engineering, and other cross‑functional stakeholders, you will drive operational excellence by overseeing deviation and change management processes, supporting regulatory compliance, and contributing to the reliable delivery of life‑saving therapies to patients worldwide.

• Lead, coach, and develop a team of Operational Support Scientists, fostering a collaborative and high‑performing work environment.
• Drive and ensure the effective execution of key compliance processes, including deviation management, change management, Right First Time initiatives, and GMP compliance activities.
• Provide operational quality and compliance support to ensure stable, compliant, and effective manufacturing execution.
• Act as Subject Matter Expert for deviation and change management processes and support investigations, audits, inspections, and facility‑related projects.
• Ensure timely review, approval, and closure of deviations, CAPAs, change requests, and related documentation.
• Partner with Manufacturing, Quality, Engineering, and other stakeholders to address operational challenges and drive business objectives.
• Promote inspection readiness and support interactions with internal, customer, and regulatory auditors.
• Identify and implement process improvements to enhance quality, compliance, reliability, and operational efficiency.
• Support the Facility Owner and facility leadership team through effective coordination of operational support activities and strategic initiatives.
• Foster a strong safety culture and ensure compliance with health, safety, and environmental requirements.

• Bachelor's or Master's degree in Life Sciences, Biotechnology, Pharmacy, Engineering, Chemistry, or a related scientific discipline.
• Minimum 5 years of experience in a pharmaceutical, biotechnology, or biologics manufacturing environment.
• Strong experience in deviation management, change management, and GMP‑regulated operations.
• Experience in Manufacturing Operations, Quality Assurance, Operational Compliance, or a related field.
• Demonstrated knowledge in aspectic manufacturing and EU GMP Annex 1 requriements is strongly preferred.
• Prior leadership experience or demonstrated ability to lead, coach, and develop employees is preferred.
• Experience supporting audits, inspections, investigations, and cross‑functional projects.
• Knowledge of filling, formulation, automated inspection, and/or packaging processes is an advantage.
• Hands‑on experience with Operational Excellence and continuous improvement methodologies.
• Strong analytical, problem‑solving, and stakeholder management skills.
• Fluent in German and English.

CSL is an Equal Opportunity Employer.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients' needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant…