Responsable de département; h​/f - Berne

Department Manager (m/f/d) – Bern (100%)

Full-time

As a Department Manager, you lead and support your team and foster an inclusive culture that strengthens collaboration and entrepreneurial thinking. You ensure an excellent operational and visual experience for customers and colleagues in the store.

You:

• ensure a strong visual and commercial presentation to provide a great shopping experience for our customers, using service tools.
• analyse sales and budget targets, develop optimisation measures.
• plan tasks and staff deployment efficiently, ensure the smooth running of all operational processes – from the sales floor to storage areas, as well as till and fitting room routines, and daily store opening and closing.
• have the ability to express yourself clearly and service-oriented in German (at least B2 level).
• develop your team strategically through targeted recruiting, onboarding, regular feedback discussions, performance evaluations, and individual development.

Our stores are the heart of H&M – here our customers experience the brand up close. Every team member contributes to creating an inspiring and welcoming atmosphere.

You work closely with your team and help our customers feel confident and express their individuality with the latest trends and timeless styles.

We are looking for talents with …

• leadership skills and experience in retail.
• motivation and empathy to inspire their team and thus create a great shopping experience.
• a clear focus on planning and priorities to ensure efficient store operations.

and talents who …

• act solution-oriented, flexibly, and think analytically.
• work collaboratively in a team, communicate clearly, and listen actively.
• have a passion for fashion, trends, and commerciality.

The H&M Group is a globally operating company with strong fashion brands and innovative business areas. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be mutually exclusive. Our customers are at the centre of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we use our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.

We are proud to be a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

• Employee discount on all our products and brands.
• 25 days holiday
• HIP – H&M Incentive Program (bonus scheme)
• Employee Assistance Program (support services for employees)
• Corporate Benefits (exclusive discounts at many brands)
• Company pension scheme
• 13th month salary

Our strength and uniqueness lie in many things – in our inclusive culture, our strong values, and the development opportunities. But above all, it is our teams that make us who we are.