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Director, UX Research & CX Insights

Job in Bernards Township, Somerset County, New Jersey, 07920, USA
Listing for: Verizon
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 114000 - 219000 USD Yearly USD 114000.00 219000.00 YEAR
Job Description & How to Apply Below

Verizon is seeking an Associate Director of UX Research to own strategy across a multi-brand portfolio and lead a lean, high-impact research team. You will guide executive-level decisions by delivering end-to-end qualitative and mixed-methods studies across web, mobile, and AI-enabled experiences.

You will partner with Design, Product, Engineering, Analytics, and Legal to embed user insights into strategic roadmaps and de-risk product bets in a fast-paced environment.

The Director, UX Research & CX Insights position in the IT & Technology, Other field is open for applications.

We are looking to fill the Director, UX Research & CX Insights position at Verizon in Basking Ridge, NJ, United States.

The Director, UX Research & CX Insights role at Verizon is now open for applications in Basking Ridge, NJ, United States.

Join us at Verizon as our next Director, UX Research & CX Insights in Basking Ridge, NJ, United States.

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