Distinguished Engr-Full Stack

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

This position will lead and execute Verizon Business Group Wireline transformation and innovation in the areas of Assisted Sales Quoting, Ordering, Customer Hierarchy, Contract Lifecycle Management, Pricing, and Service Assurance agentic platforms for Verizon Business Group. The individual must partner cross-functionally with various IT and business units to establish goals, objectives and influence VBG vision and strategy. This person must be creative, independent leader with strategic thinking skills along with strong technical experience.

This position reports to the Sr. Director of Verizon Business GTS Sales and Ordering.

Products & Services Integration:
Leading product enablement and business alignment on strategic portfolios of Advanced Communications, Network, IoT, Customer Premise Equipment, Security Services, and Consulting Services across Wireline & Wireless portfolios.

Agentic AI & Digital Workers:
Architecting and operationalizing GenAI-powered agents, LLMs, retrieval-augmented generation (RAG), and agentic frameworks to function as digital employees capable of quoting, ordering, orchestration, inventory and service assurance purposes with automated decision-making.

Multi-Cloud & Data Architecture:
Building and scaling data analytics and streaming pipelines across cloud platforms (AWS, GCP) to handle real-time customer, partner and employee transactions across CPQ systems.

Cross-Functional Collaboration:

Partnering with Products, Partner Solutions, Public Sector, Technology Transformation & Integration organizations to translate complex Product, Customer RFPs. and migrations into scalable, production-grade AI solutions.

MLOps & Governance:
Establishing end-to-end MLOps/LLMOps practices, including real-time model monitoring, fine-tuning, security guardrails, and automated CI/CD deployment pipelines.

Drive AI Adoption & Implementation:
Analyze and map complex enterprise processes to define the logic, constraints, and operational boundaries for agents on the Kairos platform, ensuring maximum consistency, reusability, and speed-to-value.

Validate, Demo, and Iterate:
Lead stakeholder reviews to validate feature alignment against documented requirements, capturing rapid feedback and navigating operational and policy complexity to refine system specifications.

Program Execution & Delivery:
Manage software delivery with both onshore and offshore resource teams and IT vendors. Improve global team productivity and throughput using Dev Ops methodologies and agile sprints.

What we’re looking for...You'll need to have:

Bachelor's degree or six or more years of work experience. Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

Experience in evaluating, selecting, and architecting full-stack technologies for high-availability, massively scalable systems.

Proven track record leading cross-functional IT teams through complex technology transformations and strategic execution.

Experience in Application development, AI/ML engineering, software architecture, and real-time data…