Admin Support Clerk

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$34.00/hr - $40.00/hr

Payrate: $34.00 - $40.00/hr.

Summary:
The positions will support Indirect Sales Enablement through several aspects including Data Analysis, System Troubleshooting, Communication, Inventory Management, and Field Specialization.

Responsibilities:

• Data Analysis:
  Creating and maintaining relationships with Market Indirect Sales teams to be the funnel of feedback from the “field”, defined as Master Agent locations, to the Market Indirect team to identify and scale best practices and opportunities in a timely manner. This should include sales practices, inventory practices, Systems functionality, and anything applicable to increasing revenue and experiences.
• Inventory Management
  - Creating and maintaining relationships with Client's Indirect Inventory teams to understand shipping methodologies and practices, as well as creating and enhancing existing protocols to ensure a high level of efficiency at the field level for Master Agents.
• Tier 1 Optix Troubleshooting
  - Have Supervisor access to Optix, for the purpose of being a SME reference point for Master Agent locations. This will enable quicker resolutions to systems issues, scale workaround quicker, and create linkage to the systems teams internally to Client's to best understand how to continue to move forward system improvements.
• Communication
  - Ensure that all members of the Market Indirect Team are aware of best practices, issues, systems workarounds and insights to be able to communicate back with Master Agents, as well as internal Client's partners. Excellent written and verbal communication skills with strong attention to detail. Strong collaboration skills to partner effectively across various levels of the organization

• Data Analysis:
  Creating and maintaining relationships with Market Indirect Sales teams to be the funnel of feedback from the “field”, defined as Master Agent locations, to the Market Indirect team to identify and scale best practices and opportunities in a timely manner. This should include sales practices, inventory practices, Systems functionality, and anything applicable to increasing revenue and experiences.
• Inventory Management
  - Creating and maintaining relationships with Client's Indirect Inventory teams to understand shipping methodologies and practices, as well as creating and enhancing existing protocols to ensure a high level of efficiency at the field level for Master Agents.
• Tier 1 Optix Troubleshooting
  - Have Supervisor access to Optix, for the purpose of being a SME reference point for Master Agent locations. This will enable quicker resolutions to systems issues, scale workaround quicker, and create linkage to the systems teams internally to Client's to best understand how to continue to move forward system improvements.
• Communication
  - Ensure that all members of the Market Indirect Team are aware of best practices, issues, systems workarounds and insights to be able to communicate back with Master Agents, as well as internal Client's partners. Excellent written and verbal communication skills with strong attention to detail. Strong collaboration skills to partner effectively across various levels of the organization

• An ability to work individually and as part of a team.
• Effectively…