AI Principal Consultant - GenAI​/Agentic Systems - Financial Services - Infosys Consulting

Position: AI Principal Consultant - GenAI / Agentic Systems - Financial Services - Infosys Consulting
Job Description Principal Consultant – Banking and Capital Markets
- GenAI / Agentic Systems, Infosys Consulting

The Role – What You’ll DoWe are seeking a hands-on Financial Services Principal Consultant with AI experience to design, build, and scale GenAI-powered solutions for banking and financial services. The role focuses on understanding business pain points, define solution leveraging AI techniques, with experience in LLM application development, agent orchestration, and data-driven AI pipelines to be developed for specific financial services use cases.

Here are some AI engagements our consultants are working on:

Improve Day in life of Wealth Advisor leveraging AI interventions such as – Client Profiling, Client Advisor Mapping, Meeting summarization, Next Best Action.

Reduce false positives in Trade / AML Surveillance to ensure Compliance personnel are focusing their time on critical alerts.

Faster onboarding of clients leveraging AI driven KYC processes – Negative News screening, Beneficial Ownership determination, Document information extraction and validation.

Improve Operational processes leveraging AI / Gen AI – Corporate Actions, Reconciliations, Predict Settlement failures, etc Digitalization of Advisory Platforms covering end to end Advisory lifecycle from Prospecting to Portfolio Management Machine Learning driven personalization - life events, investment ideas, service alerts and assessment of client attrition risk Virtual Assistant
- Cognitive Assistant Pilot (CAP) to guide Financial Advisors and Customer Support Associates in Salesforce.

Comprehensive portal to do a “Best Match” and find a Financial Advisor (Individual or Teams) by name, nearby location, gender and International Wealth FAs and teams

Key Responsibilities Work with business stakeholders (Banking and financial services) to identify the problem statement and participate in / lead solution design.

E.g. Understand Day in life of an Advisor, identify critical manual flows and define potential solutions

Act as a Product Manager / Product Owner and work closely with architects, business SMEs, to develop business requirements and AI solutions

Design and develop GenAI solutions using LLMs (Claude, OpenAI, etc.) to solve business problems such as Improving Advisor productivity, Operations efficiency in areas such as Corporate Actions, Portfolio Mgmt., AML / KYC processes.

Build agent-based workflows using frameworks such as Lang Chain / Google ADK / similar

Develop RAG pipelines, semantic search, and knowledge-driven applications

Implement prompt engineering, evaluation frameworks, and guardrails

Perform testing, validation, of final solution to ensure conformity to business problems and optimization of AI models and pipelines

Coordinate with business and technology stakeholders for program delivery

Required Skills Experience in financial services industry (Capital markets / Banking) and familiarity with Front office / Middle office / Back office operations or processes

Understanding of the end to end value chain (wealth management, asset management, investment banking, etc.)Experience with defining AI related KPIs and building AI adoption business case Experience in Python-based AI/ML development

Understanding of: LLMs and GenAI architectures

Prompt engineering and chaining techniques

Data processing and pipelines Understanding of Graph RAG and hands-on with one or more:
Lang Chain / similar frameworks

Claude / OpenAI / other LLM APIsWorking knowledge of:
Vector databases, embeddings, semantic searchAPI integrations and microservices

Basic Qualifications Bachelor’s degree or equivalent required

Prior work experience of 8-12a years either in management consulting or directly working on advisory business, technology or operational…