Customer Experience Advisor
Job in
Berwick-upon-Tweed, Northumberland, TD15, England, UK
Listed on 2026-08-03
Listing for:
We Are Zenith
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
Zenith are proud to be working with one of the UK's leading renewable energy suppliers who are looking for a Customer Experience Advisor to join their award-winning Customer Experience Team.
As a Customer Experience Advisor, you will be at the heart of delivering safe, respectful and life-enhancing customer experiences in occupied social housing.
Responsibilities- To support and deliver on the companies’ community commitment under Social Value and Support on training and employment initiatives.
- Support with all access to allow delivery of all works.
- Serve as the primary point of contact for residents, providing clear timely information about project plans, timelines and progress.
- Provide ongoing support to residents throughout the project.
- Housing, construction or sustainability experience.
- Must have a full UK driving license.
- Experience working within a customer facing role.
- Ability to deal with complex queries in a timely and professional manner.
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