Ice Cream Assistant

Position: Bertie's Ice Cream Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!

• Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
• Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
• Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
• Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.

• Previous experience as an Ice Cream Assistant is a plus, but not essential.
• Experience in a customer‑facing or food service role is beneficial.
• Strong guest service skills and a positive, friendly attitude.
• Ability to work flexible shifts, including weekends and holidays as required.

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.