Sales Ops and Planning Analyst

Overview

Our Mission and Opportunity:
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry.

Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

You’re a quantitative, detail-oriented Sales Ops analyst who has hands-on experience building compensation models and quota models. You build rigorous models, explain trade-offs to leaders, and execute operationally so compensation and growing headcount programs run smoothly. You embrace automation and are constantly using AI tools to improve efficiency, reduce manual work, and accelerate analysis. You’re curious, organized, and comfortable working across People, Finance, Sales Leadership, and Analytics.

• Compensation design & administration — build, test, and maintain compensation plan models (OTE, base/variable split, accelerators, SPIFs); run commission calculations, audits, and payout validations.
• Quota & floor design — develop quota-setting methodology and quota floors by segment/role/location; run quota scenario modeling and sensitivity analysis; lead quota calibration exercises.
• Headcount planning & forecasting — maintain rolling headcount models by role/team and produce hiring models tied to AOP targets.
• Annual planning support — drive the people and comp assumptions for annual planning; translate targets into quota, ramp, and comp implications and produce what-if analyses.
• Monthly performance & forecasting cadence (MPE) — own month-end reporting (attainment, forecast vs. actuals) and recommend corrective actions.
• Promotions & special programs — assess promotion impacts on pay and quotas; design SPIFs/short-term incentives and measure program effectiveness.
• Comp reporting & governance — own recurring comp reporting, ad-hoc analyses, and audit controls; document runbooks and change-management processes.
• Systems & automation — partner with Systems/IT to maintain Salesforce and comp tooling, automate repetitive tasks, and improve data flows。
• AI-enabled productivity — apply AI tools (LLMs, automation scripts, no-code/low-code tools) to speed model building, automate reporting, draft executive summaries, and improve accuracy.
• Cross-functional partnership — translate technical models into clear recommendations and build trusted relationships with Revenue leaders, Finance, People/HR, and Recruiting.
• Executive communication – Present directly with the CEO and executive team.

• 3+ years experience in Sales Operations, Sales Compensation, Revenue Operations, or Finance in a SaaS or high-growth environment.
• Hands-on experience building and maintaining compensation models and quota models (commissions, accelerators, quota/PTO impacts).
• Advanced Google Sheets / Excel skills (scenario modeling, pivot tables, complex formulas).
• SQL fluency and experience with Salesforce (opps, territories).
• Strong written/verbal communication and experience producing executive-ready decks.
• Proven attention to detail and a control-minded approach to payouts and comp changes.
• Comfortable adopting and using AI tools to accelerate analysis, automation, or content generation.
• Experience with compensation platforms (Captivate
  
  IQ, Xactly, Anaplan, or similar). [nice to have]
• Prior exposure to headcount modeling and workforce cost scenarios. [nice to have]
• Familiarity with forecast accuracy metrics (MAPE, bias) or formal forecasting processes. [nice to have]
• Experience integrating AI tools into analytics workflows or building automation pipelines. [nice to have]

$77,000 - $120,000 a year

We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly…