Sr. Operations Manager

Sr. Operations Manager Day – Lowe's Companies, Inc.

Location: Bessemer, AL

Seniority level: Director

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Retail

The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. The SOM analyzes and forecasts production volume, reevaluates resources throughout the day as workflow conditions change to meet store demand, and leads the team to achieve or exceed key performance indicator targets.

The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to the team and senior leadership.

• Required to work a set schedule that meets the needs of the facility.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the needs of the facility.
• Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
• Minimally must be able to lift 25 pounds without assistance; ability to lift up to 70 pounds.

• Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 3 years of experience in distribution center operations or related area OR 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities.
• Leadership experience with direct report responsibility, including leading salary level direct reports.
• Experience mentoring and coaching others.
• Experience leading a team through change.
• Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers.
• Working knowledge of Microsoft Office.
• Working knowledge of warehouse management systems.

• Experience managing resources, time and budgets.
• Experience using troubleshooting processes to resolve problems.
• Experience taking a lead role in a corporate‑led initiative or leadership experience in another Lowe’s supply chain network facility.
• Experience leading others through change.
• Bi‑lingual skills, if applicable to the facility.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit